Returns & Exchanges
At Sutisancha Designer Sarees, we strive to ensure your complete satisfaction with every handpicked weave. If your purchase does not meet your expectations, we offer a seamless return and exchange process within 7 days of delivery for unused items in their original packaging.
Return Process
- 1.Initiate Request
Log into your account or contact our support team at [email protected] with your order ID and photos of the saree to request a return.
- 2.Quality Approval
Our quality control team will review your request within 48 hours to ensure the saree is eligible for return, maintaining its original folds and tags.
- 3.Secure Packaging
Once approved, carefully pack the saree in its original box with all accompanying accessories, such as the blouse piece and authenticity certificates.
- 4.Pickup and Refund
We will arrange a reverse pickup from your address; once the item reaches our warehouse and passes inspection, your refund or exchange will be processed immediately.